Introduction to Telecom DTH Technology.Roles and Responsibilities of Telecom DTH Installation Technician.Listing major deliverables of Telecom DTH Installation Technician to create focus for effective performance.Identifying the tools in the Telecom DTH Installation kit.Demonstrate effective communication & listening skills. Demonstrate proactive behavior at work. Demonstrating Safety while handling the Telecom DTH installation tools. Listing tips to maintain Telecom DTH installation tools.Practice the processes for effective customer interaction. Demonstrating effective technical troubleshooting steps of fault and repair. Demonstrate Application & maintenance of PDA & WFMS ( Work Force Manage ment System) work flows. Identifying the items of the CRF ( Customer Relationship Form) & the categories to be filled.